TERMS AND CONDITIONS OF PURCHASE

Welcome to Elyune. These Terms and Conditions of Purchase ("Purchase Terms") dictate the rules and procedures for any transactions made through the Elyune online store (the "Platform"), which is proudly operated by DUOS TRADE LIMITED ("Company," "we," "our," or "us"). By placing an order for our press-on nails, accessories, or other beauty products, you also agree to be bound by our general Terms of Service and Privacy Policy.

PLEASE REVIEW THESE PURCHASE TERMS CAREFULLY BEFORE CHECKING OUT. BY COMPLETING A PURCHASE ON OUR PLATFORM, YOU ARE ENTERING INTO A BINDING LEGAL AGREEMENT, WHICH INCLUDES THE DISPUTE RESOLUTION AND ARBITRATION CLAUSES MENTIONED IN OUR TERMS OF SERVICE.

1. General Requirements & Eligibility

By finalizing a transaction on the Elyune Platform, you confirm that you are at least 18 years of age and hold the legal capacity to enter into a binding contract. You agree to purchase our products strictly for personal, lawful use and commit to complying with all local and international laws, particularly those regarding the importation of cosmetic and beauty goods into your region. Please be advised that emails and other communications with our customer support team may be recorded for quality assurance.

2. Privacy & Data Handling

Your privacy is incredibly important to us. By placing an order, you consent to DUOS TRADE LIMITED collecting, storing, and processing your shipping, billing, and contact information. All data handling is performed in strict accordance with our official Privacy Policy. We reserve the right to update our privacy practices, and any continued use of our site to make purchases implies your acceptance of those updates.

3. Order Processing & Right to Cancel

DUOS TRADE LIMITED reserves the absolute right to refuse, hold, or cancel any order at our sole discretion. Typical reasons for order cancellation include, but are not limited to:

  • Suspicion of fraudulent activity or unauthorized payment use.

  • Inventory shortages or discontinued nail designs.

  • Inaccuracies in product descriptions or pricing errors.

If we must cancel your order, we will ensure you are not charged, or we will issue a full refund immediately. We also reserve the right to request additional verification (such as proof of identity) before dispatching your package.

4. Product Descriptions, Imagery & Color Accuracy

At Elyune, we strive to photograph and describe our press-on nails and beauty tools as accurately as possible. However, because of variations in monitor displays, lighting conditions, and the handcrafted nature of certain nail art elements, we cannot guarantee that the physical product will perfectly match the digital image. If you believe a product you received significantly deviates from its description, your sole and exclusive remedy is to return the unused item in accordance with our return guidelines.

5. Pricing and Availability

  • Pricing Errors: While we work diligently to maintain accurate pricing, typographical errors may occasionally occur. We cannot insure against these mistakes and are not obligated to fulfill orders placed at an incorrect, lower price. If a pricing error is discovered, we will cancel the order and notify you via email.

  • Inventory Changes: Our product availability can fluctuate rapidly. While a specific nail set may appear "in stock" when you add it to your cart, it could sell out by the time your payment is processed. In such rare instances, the out-of-stock item will be canceled from your order, and you will be notified immediately.

6. Delivery Estimates

Standard delivery for your beautiful new nails is typically estimated at 30 days or less following successful payment processing. Please note that this is an estimate; actual transit times may vary depending on the destination country, carrier delays, extreme weather conditions, or customs processing.

7. Specific Product Disclaimers (Beauty & Hygiene)

By purchasing beauty and nail products from Elyune, you acknowledge that:

  • Products may not include any third-party manufacturer warranties.

  • Instruction manuals, safety warnings, and packaging text may be predominantly in English and might not be translated into your local language.

  • Hygiene & Allergies: It is your sole responsibility to review the materials used in our products (e.g., nail glues, acrylics, gels) to ensure they do not cause personal allergic reactions.

  • You are responsible for ensuring that the ingredients and items purchased can be lawfully imported and used according to your local health and safety standards.

8. Customs, Duties, and Taxes

Please be aware that our product prices do not include international taxes. You, the buyer, are entirely responsible for paying any applicable local sales taxes, value-added taxes (VAT), tariffs, or customs duties levied by your country's border authorities upon the shipment's arrival.